Olaplex No.9 Bond Protector Nourishing Hair Serum

Be in the Pink has a 30-day return policy for the item(s) returned within 30 days of receiving the item(s). 

To start a return, contact us at Shopper@beinthepink.com. Once approved, we’ll send you a Return Merchandise Authorization Number (RMA#) with a shipping label & instructions for returning your item(s). Returns will not be accepted without an RMA#.

To be eligible for a return, your merchandise must be returned in the same condition as received, unworn or unused, with tags attached, and in its original packaging. Please mark the box, packing slip, or invoice with the RMA#.

Damages and issues 
Please inspect your merchandise immediately upon arrival and contact us right away if the item is defective, appears damaged, or if you received the wrong thing so that we can evaluate the situation and make it right.

Exceptions / non-returnable items 
Certain items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your item. We cannot accept returns on specified sale items or gift cards.

Exchanges
Another option is to exchange your merchandise for another. If the item is the same price as the original, it will be an even exchange. However, if there is a price difference, either you will need to pay the difference, or it will be refunded to you accordingly.

Refunds 
We will notify you once we’ve received and inspected your return. Once approved, the appropriate amount will be automatically refunded to your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund.